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For that reason, it might be needed for the supplier to deliver the instrument to its final location and for the user to run it for a couple of days to ensure it is free of making flaws. Although end users may find a defect after just a few days of use and discover that they may have a guarantee claim, it might occur that numerous months pass in between the date an item leaves the factory and the time it is put into use.

Awareness Technology's consumer has a duration of one-year from the date of billing to find any product problem in craftsmanship and/or materials in order to make a warranty claim. The lengthy discovery period ought to not be misunderstood as a prolonged service warranty to guarantee an instrument will function without service requirements for a duration of one year.

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warrants that it will provide an item that meets the description and efficiency claims specified which the item is for that reason considered to be without flaws in workmanship and/or materials. Claims against this service warranty might be made by the purchaser within one year from date of billing (which is normally likewise the date on which the goods are shipped from the factory).

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Awareness Technology's Quality control System topics each item to strenuous and extensive testing to guarantee that only high quality instruments are released for shipment. In the unusual instance that a component stops working prematurely due to a flaw or an instrument does not work properly due to an oversight or mistake by Awareness Innovation, the company will act to fix the situation as follows: Within the one-year duration, the buyer must make a warranty claim by informing Awareness Innovation's consumer support team, define the identification number, and explain the failure.

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If Awareness Innovation's support team decides that an element or system requires replacement, a Return Merchandise Permission (RMA) number will be offered in addition to directions for returning the faulty devices. For  Source , consumables, inspect sets and warranty claims, please call your Awareness Innovation, Inc. Technical Assistance Team Specialist. They might be reached through our online ticketing system located on the support page of our website:  Technical support is also available by means of email: For assistance with Stat Fax - support@awaretech.